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The tools you need to help provide world-class customer service
Approach each customer with the right tools. Explore our all-in-one CRM and help desk ticketing software.
Democratized support system
Empower your customers with the tools they need to request support when they need it. Our cloud based support ticket software allows customers and contacts to create and submit requests for help right from their account portal.
What is support desk software ?
A typical ticket management software or customer service ticketing system provides a company's customer service team with the tools needed to receive, prioritize, track and solve customer service issues. Mango goes a bit further, our trouble ticket software comes with an all-encompassing platform that helps small businesses run their day-to-day operations smoothly. Mango is so much more than just a service desk ticketing system.
What is the best help desk software?
With Mango you get more than just a customer ticketing system
Your customers can enlist the aid of various types of files when creating support tickets. They can attach videos, CSV files, photos, etc.
Empower your teammates
Mango, the dynamic business process management system has all the tools you and your team need to create and manage support tickets. With our online help desk support software, you and your team can provide excellent customer service.
A dynamic customer support ticketing system built to help team work together while resolving customer issues