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What is CRM?
A Comprehensive guide to contact management software applications, the history of CRM tools and answers to the most frequently asked questions about online customer relationship management software applications.
The Acronym CRM stands for Customer Relationship Management. CRM tools or platforms feature a mix of tools meant to help businesses manage their customer data and perform certain sales-related tasks.
CRM MANAGEMENT TOOLS
So, really, customer interaction management software?
Most businesses, large or small require the use of some sort of unified system through which they can store precious customer data. Data that can be invaluable to an assortment of business/ revenue-generating activities.